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The art and science of communication : tools for effective communication in the workplace
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ISBN: 9780470247594 0470247592 Year: 2008 Publisher: Hoboken, N.J. John Wiley & Sons

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Abstract

The Art & Science of Communication teaches readers how to increase their communication effectiveness._ Perkins uses applicable techniques, analogies and models that creatively and clearly explain the formulas of successful communication. The key is to skillfully control the messages you send and take the guesswork out of the ones you receive. __ This book will teach you how to: Merge the science of communication with practical, everyday communication occurrences within the workplace in an understandable, applicable and powerfully inspiring way Provide tangible practices which when engaged produce results Introduce the reader to the rules of Communication in their distinct settings by examining the major, everyday situations employees and employers find themselves in Introduce the reader to the first and primary communication experience & the self and the impact of Intrapersonal Communication on ALL aspects of the communication experience Show a direct and manageable connection between the variety of communication contexts we all experience and how they build one upon the other & The Communication Staircase

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